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HealthcareJob.Agency provides compassionate, comprehensive staffing solutions for long-term care (LTC) facilities, home and private care, and retirement living. ​​

(416) 343-3379

Our Services

We offer a one-stop, full-service solution for healthcare staffing, including the recruitment and deployment of Personal Support Workers (PSWs), Registered Practical Nurses (RPNs), and Registered Nurses (RNs). Our support goes beyond placement to include training, payroll management, compliance assurance, and staff performance evaluation.
We are committed to delivering not only qualified healthcare professionals, but also compassionate caregivers who lead with empathy—ensuring the highest standards of care and dignity for every individual we serve.
Caregiver

 

I. Personal Support Worker (PSW) Services

Our PSWs are trained and certified to provide hands-on personal care, including:

  • Assistance with activities of daily living (ADLs): bathing, dressing, toileting, feeding, and grooming.

  • Mobility support: transferring, positioning, and use of mobility aids.

  • Monitoring and reporting: observing client conditions and reporting changes to supervisors or nurses.

  • Companionship and emotional support: fostering dignity, respect, and a safe environment.

  • Light housekeeping related to patient care: laundry, tidying rooms, preparing meals based on dietary plans.

  • Culturally competent care, including language support (Chinese-speaking PSWs available).

II. Registered Practical Nurse (RPN) Services

RPNs are regulated professionals who provide clinical care under medical direction, including:

  • Medication administration, wound care, and monitoring vital signs.

  • Implementing care plans and documenting patient progress.

  • Assisting with treatments and procedures within their scope of practice.

  • Coordinating with physicians, RNs, and other healthcare professionals.

  • Health education and counseling for patients and families.

  • Supporting infection prevention and control protocols.

  • Bilingual service availability for improved communication with diverse patient populations.

III. Registered Nurse (RN) Services

RNs take on leadership and critical care responsibilities, including:

  • Comprehensive patient assessments and diagnostic decision-making.

  • Development and oversight of individualized care plans.

  • Clinical supervision of RPNs and PSWs, ensuring consistent quality of care.

  • Advanced wound care, IV therapy, catheterization, and other complex procedures.

  • Care coordination with physicians, specialists, families, and external providers.

  • Crisis management and triage, especially in high-acuity settings.

  • Training and mentoring of junior staff and students when applicable.

Our Staff Team

Additional Support Services

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In addition to placement, we provide:

  • Orientation and training tailored to LTC and retirement home standards.

  • Payroll, compliance, and scheduling management.

  • Regular performance evaluation and support for continuous improvement.

  • Emergency staffing coverage for urgent or short-notice needs.

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We are committed to delivering not only qualified healthcare professionals but also compassionate caregivers who lead with empathy, professionalism, and integrity—ensuring the highest standard of care for every individual we serve.

Long-Term Care and Retirement Homes

We offer full-service solutions and staff replacement for healthcare staffing, tailored to meet the diverse needs of long-term care, retirement residences, and private care facilities.

Staff Recruitment and Deployment

  • Sourcing and screening of qualified Personal Support Workers (PSWs), Registered Practical Nurses (RPNs), and Registered Nurses (RNs).

  • Matching candidates with suitable facilities based on skills, certifications, language proficiency, and client needs.

  • Supporting both short-term replacements and long-term full-time assignments across long-term care (LTC) homes, retirement residences, and private homes.

Training and Development

  • Orientation and onboarding sessions aligned with Ontario's LTC standards.

  • Continued education and workshops on topics such as infection control, dementia care, palliative support, and cultural sensitivity.

  • Certification tracking (e.g., First Aid/CPR, Crisis Prevention & Intervention).

Payroll and HR Administration

  • Full payroll management, including statutory deductions, direct deposit, and ROE issuance.

  • Support with scheduling, attendance tracking, and shift verification.

  • Assistance with WSIB, tax forms, and T4 statements.

Compliance and Quality Assurance

  • Ensuring all staff meet Ontario’s healthcare regulatory requirements.

  • Ongoing audits to maintain legislative compliance (e.g., PHIPA, Occupational Health and Safety Act).

  • Incident reporting support and adherence to LTC protocols.

Performance Evaluation and Support

  • Regular evaluations of staff performance and client feedback integration.

  • Mediation and coaching when needed to ensure alignment with care expectations.

  • Career progression opportunities for top performers into recurring or assignment-based roles.

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