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LTC Resident & Family Satisfaction Survey

Your feedback helps us improve the quality of care and services.

Who is completing this survey? *

Rating Scale:

1 – Poor | 2 – Fair | 3 – Satisfactory | 4 – Good | 5 – Excellent

Please rate the following:

1. Quality of CareAre you satisfied with the overall care and assistance provided to the resident?
2. Staff Professionalism & CompassionAre staff respectful, patient, friendly and compassionate towards residents?
3. ResponsivenessDo staff respond promptly when residents need assistance?
4. CommunicationAre staff approachable and effective in communicating with residents and family members?
5. Cleanliness & EnvironmentAre residents' rooms, bathrooms and common areas clean, tidy and comfortable?
6. Overall SatisfactionHow satisfied are you with our overall care services?
7. Staff Recognition – Your Favourite StaffOptionalIs there a staff member (PSW, RPN or RN) who has provided you or your family member with exceptional care?
8. Additional FeedbackOptional

Thank you for your feedback. Your opinion matters to us!

QR code for this survey